Hello,
I'm Chris Shanks. I'm looking for a position within the Business Management field that'll allow me to expand my opportunities and advance in a company, bringing my skillset and my knowledge to the table.
I'm Chris Shanks. I'm looking for a position within the Business Management field that'll allow me to expand my opportunities and advance in a company, bringing my skillset and my knowledge to the table.
I've always had an interest in business, ever since I was young. I would run lemonade stands, and think of a bunch of ideas that the average kid would. I started to take all of my business love and put it into action in High School. Throughout my 4 years of High School, I consistently took business courses to expand my knowledge in the field, and learn more about what I needed. In 11th Grade, I started my own business, Farmington Tech Services. This was a tech repair store which took off in sales and marketing, but unfortunately, I closed down after starting college in 2024 in order to ensure I focus on college and pass. Now, I'm looking for a job to expand my knowledge and my skillset.
McDonalds
Jan 2024 - Present
Floor Manager
- Supervised daily operations, ensuring efficient workflows.
- Led and motivated team members to deliver exceptional customer service.
- Ensured compliance with health and safety regulations, maintaining a clean workplace.
- Conducted training sessions to onboard new employees and reinforce best practices.
Delta / Unifi
Aug 2024 - Dec 2024
Ramp Agent
- Marshalled Planes in/out of the Flight Terminal, with a focus on safety.
- Handled any concerns the flight deck had with baggage or operations.
Valleyfair
July 2022 - Oct 2023
Guest Services Supervisor
- Supervised and supported guest services staff, ensuring exceptional visitor experiences.
- Oversaw daily operations, including ticketing, guest inquiries, and issue resolution.
- Trained team members on policies, procedures, and customer service best practices.
- Collaborated with other departments to address guest concerns and improve park operations.
- Monitored and analyzed guest feedback to implement strategies for enhancing satisfaction.
Valleyfair
June 2021 - July 2022
Rides Team Lead
- Conducted daily safety inspections, enforced operational protocols, and addressed issues.
- Trained team members on ride procedures, safety standards, and guest interaction.
- Managed schedules and assigned tasks to ensure optimal staffing and efficient ride operation.
- Acted as a point of contact for resolving guest concerns and operational challenges.
This Award was given to me by the Dakota County Technical College in 2022. This is an award given to only a small group of people throughout the College focusing on those who are dedicated and hard-working.
This award is provided by Valleyfair. Valleyfair offers this rare award only a couple times a year, and it goes to those who are seen going above and beyond consistently throughout their position in Valleyfair.
This award is provided by the City of Farmington. This award is a pillar of recognition for those who are doing great work for the community and those within it.
I completed the Google Technical Support Fundamentals Certification on Coursera in 2023. This course goes over computer hardware, Internet, Computer Software, and Troubleshooting for Technology.
I completed this course in 2023. This course goes over the Cybersecurity basics to protect personal digital life and gain insights into security challenges of companies, governments, and educational institutions.